Posts

Being On Call doesn't need to be scary. Enable your team to handle incidents and learn from them effectively.

•  engineering management
•  incident management
•  pagerduty

Writing to think, not thinking to write.

•  engineering management
•  writing
•  thinking

The core concepts for running a successful software project, and a high-level runbook for achieving them. YMMV.

•  project management
•  engineering management
•  risk management
•  boil it down

A/B testing personalised content in Skyscanner marketing emails. Originally published on Medium

•  data-driven
•  experimentation
•  growth

We redesigned marketing emails at Skyscanner; it didn't succeed... Originally published on Medium.

•  data-driven
•  experimentation
•  growth

Clashing merge requests were a reminder that communication is key in software development.

•  git
•  development